A great place to learn and grow personally and professionally. - Anonymous employee East West Bank Employee Review

4.0
Aug 27, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have been working here for 3.5 years and it is a great culture-based bank. Exceptional service is the goal that we are working to achieve. I like that the Bank pays great attention to the customer experience. Since we are located in the heart of Pasadena, we are surrounded by great food and entertainment, which means there is always something good to eat for lunch! The bank gives employees a broad array of responsibilities so each individual can develop their skills and grow as a person. The benefits are great as well; very competitive low month to month premiums. Also, East West Bank is one of the few banks headquartered in CA while still having an international presence. East West Bank is going places!

Cons

1. As the Bank continues to grow, changes are constantly occurring to keep up with growing needs. 2. Conservative business procedures that are in the process of change and development to meet competitive industry fluctuations.

Explore other reviews about East West Bank

5.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

EastWest Bank is ideal if you want hands-on experience in banking. The work is fast-paced, especially in branch operations, but it’s rewarding to see clients satisfied with your service. The company provides tools and training to handle daily banking tasks efficiently.

Cons

High customer volumes can make days stressful, especially for tellers and account managers.

2.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

The job provides solid banking experience and helps develop customer service and problem-solving skills.

Cons

End-of-month and payday periods were especially demanding. It wasn't unusual to stay late to finish reports or complete pending work. The pace became difficult to sustain over time.

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