High Turnover, Backwards Culture, Archaic Management - Anonymous employee East West Bank Employee Review

2.0
Feb 20, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hard work or colleague departure = Good opportunities for advancement Great new grad or short-term entry-level experience Diverse set of responsibilities to learn (usually not listed on job description) Familiar company mindset (if you are Asian) Lots of open positions for considering intracompany career changes Active in the LA community, with plenty of partnerships and corporate sponsorships Surprisingly decent benefits (401k matching, medical+dental, maternity leave, etc.)

Cons

Company is experiencing extreme turmoil with recent executive departures and audit issues Many employees are ESL and have difficulty communicating They work hard, not smart, and choose to reprimand employees who make improvement suggestions Management can be intimidating, aggressive, and demanding (notice how many anonymous reviews there are) Office politics and childish feuds to "impress the boss" IT and digital support systems very outdated and inefficient Expectation to cater to Asian community, and expectation of "Asian perfection" Excessive meetings/conference calls where half the time is spent reminding people to mute their phones (rather than develop a "mute all" button) Company culture is suspect of innovation, creativity, and new ideas Tremendously underpaid (yet record-breaking year-over-year growth?) Underwhelming, uninspiring bank products and very few customer promotions make for difficult sales

Explore other reviews about East West Bank

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

I gained valuable experience working with customers and processing different banking transactions. The environment was professional, and I learned how important accuracy and teamwork are in daily operations. My manager was approachable, and I always felt comfortable asking questions when I needed help.

Cons

Some days are much busier than others, especially when the branch has a high volume of walk-in clients.

4.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

This was a great place to start and develop my banking career. I received proper training and was given opportunities to take on more responsibilities over time. The work helped improve my communication skills and attention to detail. I also enjoyed working with supportive colleagues.

Cons

There can be a lot of paperwork and compliance requirements, but that's expected in the banking industry.

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