Does Epos Now pay their employees well?

According to anonymously submitted Glassdoor reviews, Epos Now employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Epos Now. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Epos Now?

62% of Epos Now employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Epos Now 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Epos Now?

Sales Consultant (37) , Implementation Manager (23) , Sales Representative (17) , Implementation Consultant (16) , Sales (16) , Customer Service Representative (15) , Customer Service Consultant (14) , Software Engineer (13) , Customer Service (9) , Point of Sales Consultant (8) , Sales Executive (8) , Customer Support (7) , Software Developer (7) , Account Executive (6) , Technical Support (6)

What are the pros of working at Epos Now according to real employee reviews?

"Epos now is full of great people to work with who have a thirst and drive to succeed." ((in 41 reviews)); "The management and HR department are great!" ((in 31 reviews)); "great culture and pays very well if you perform" ((in 30 reviews)); "The training from Jemma Dickel has been great and really fostered confidence in myself and the other new hires." ((in 23 reviews)); "The managers there are good too, those who answer to the head of service anyway" ((in 23 reviews))

What are the cons of working at Epos Now according to real employee reviews?

"The first and most obvious is the low pay." ((in 22 reviews)); "No benefits until 2022 which is unfortunate." ((in 12 reviews)); "Poor salary." ((in 11 reviews)); "that said leadership is aware and actively working to strengthen infrastructure and streamline operations." ((in 7 reviews)); "Upper management are largely sexist, rude and they absolutely do not care about their staff let alone their customers." ((in 6 reviews))

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Epos Now

Epos Now reviews

From Feature-Rich to Risk-Proof - Head Of QA Epos Now Employee Review

4.0

Dec 16, 2025

Head of qa

Recommend

CEO approval

Business Outlook

Pros

Nice team, awesome colleagues, The system offers strong, granular tools for real-time stock control, multi-location tracking, and low-stock alerts. The interface is generally considered intuitive, simple to use, and includes a dedicated training mode for fast staff onboarding. Epos Now Payments offers prompt deposit of funds and competitive rates, with quick and efficient transaction processing, often avoiding keying errors due to terminal integration.

Cons

My recommendations are: Introduce more flexible, month-to-month subscription options, even if priced at a slight premium, to directly compete with rivals. Aggressively address system reliability and speed. Focus QA efforts on Performance Testing and Root Cause Analysis (RCA) to eliminate recurring issues like freezing and slow navigation, especially in the Back Office. Improve inventory data reliability. Develop and integrate more granular hospitality features. Enhance accessibility features, specifically addressing the reported issue of small, unadjustable font sizes on the till app, which is a major accessibility downside.

Epos Now Response

4mo

We are continually working hard and implementing improvements to ensure Epos Now is an amazing place to work. We take all feedback provided to us seriously, If you have any further feedback we do encourage you to contact us confidentially on HR@eposnow.com so that we can discuss this in more detail with you Many Thanks People Team

Explore other reviews about Epos Now

5.0

Jun 15, 2026

Implementation consultant

Recommend

CEO approval

Business Outlook

Pros

Its a great company. this place is full of inclusion. everyone is welcomed and celebrated.... This Is not Old School Corporate... Its not stuffy and stale its new and vibrant the energy in this building is infectious. HR is Top Tier Amazing and my trainers were very good at their jobs.

Cons

The ONLY con so far is that my desk is far away from the beautiful 20th floor ceiling to floor view over looking the city lol but i will work my way closer to that window view

5.0

Apr 27, 2026

Technical support

Recommend

CEO approval

Business Outlook

Pros

The company fosters strong team collaboration and maintains a positive interpersonal dynamic among colleagues. Monthly achievements and recognition events contribute to a motivating environment, and the organization provides opportunities to build connections that support internal mobility and career growth.

Cons

There are ongoing concerns regarding consistency in privacy practices and the accuracy of accountability processes. At times, individuals may face consequences for issues not directly attributable to their actions, indicating a need for clearer investigative procedures and improved internal communication.

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Customer Support Consultant

Inside Sales Consultant

Customer Retention Agent

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From Feature-Rich to Risk-Proof - Head Of QA Epos Now Employee Review

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