Rapidly Declining - Sales Epos Now Employee Review

1.0
Feb 18, 2026
Recommend
CEO approval
Business Outlook

Pros

The product itself isn't terrible which makes sales easier. Colleagues are great.

Cons

Not even sure where to start but here we go: - Micromanaged to the hour. God forbid you get deals in but don't hit some arbitrary KPI - Bare minimum pension. Salary sacrifice is available, but of course not matched by the company. - No sick pay even for long term salaried employees. In fact, take an hour out for a doctor's appointment and that'll be deducted too. - Targets generally increase month of month to be nonsensical. Literally, no one hits them. Feels like the exec team sit in a room and see who can shout the highest number. - Speaking of targets, currently 2/3 of the way through the month and they've still not been announced. - Commission earning opportunities moved to other departments with no warning, and nothing to make up for it. Every single sales person is earning less year on year. - Basic salary bands are impossible to reach (primarily due to the above). The bands themselves haven't changed in a decade so even the basic wage has stagnated. - the commission on card payments is a joke. Competitors (even those with basic salaries) will offer 5x what we get.

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Epos Now Response
4mo
We are continually working hard and implementing improvements to ensure Epos Now is an amazing place to work. We take all feedback provided to us seriously, If you have any further feedback we do encourage you to contact us confidentially on HR@eposnow.com so that we can discuss this in more detail with you Many Thanks People Team

Explore other reviews about Epos Now

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Its a great company. this place is full of inclusion. everyone is welcomed and celebrated.... This Is not Old School Corporate... Its not stuffy and stale its new and vibrant the energy in this building is infectious. HR is Top Tier Amazing and my trainers were very good at their jobs.

Cons

The ONLY con so far is that my desk is far away from the beautiful 20th floor ceiling to floor view over looking the city lol but i will work my way closer to that window view

5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

The company fosters strong team collaboration and maintains a positive interpersonal dynamic among colleagues. Monthly achievements and recognition events contribute to a motivating environment, and the organization provides opportunities to build connections that support internal mobility and career growth.

Cons

There are ongoing concerns regarding consistency in privacy practices and the accuracy of accountability processes. At times, individuals may face consequences for issues not directly attributable to their actions, indicating a need for clearer investigative procedures and improved internal communication.

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