Q: What are the top reviewed jobs at Express Scripts?

Patient Care Advocate (190) , Pharmacy Technician (120) , Customer Service Representative (86) , Senior Manager (64) , Business Analyst (53) , Director (47) , Staff Pharmacist (47) , Certified Pharmacy Technician (42) , Manager (37) , Project Manager (37) , Prior Authorization Representative (36) , Account Manager (35) , Pharmacist (33) , Software Engineer (28) , Financial Analyst (25)

Question 1

Is Express Scripts a good company to work for?

Accepted Answer

Express Scripts has an overall rating of 3.1 out of 5, based on over 3,800 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 48% of employees would recommend working at Express Scripts to a friend and 32% have a positive outlook for the business. The best reviews about Express Scripts have been left by employees working as Senior Financial Analyst, Intern and Senior Product Manager.

Question 2

Does Express Scripts pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Express Scripts employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Express Scripts. This rating has decreased by 5% over the last 12 months.

Question 3

How satisfied are employees working at Express Scripts?

Accepted Answer

48% of Express Scripts employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Express Scripts 3.3 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

Question 4

What are the top reviewed jobs at Express Scripts?

Accepted Answer

Patient Care Advocate (190), Pharmacy Technician (120), Customer Service Representative (86), Senior Manager (64), Business Analyst (53), Director (47), Staff Pharmacist (47), Certified Pharmacy Technician (42), Manager (37), Project Manager (37), Prior Authorization Representative (36), Account Manager (35), Pharmacist (33), Software Engineer (28), Financial Analyst (25)

Question 5

What are the pros of working at Express Scripts according to real employee reviews?

Accepted Answer

"Good benefits and PTO." ((in 428 reviews)); "The only pro I can think of is we had a union from when we were Medco so we had good pay because of that" ((in 249 reviews)); "Flexible work from home when needed" ((in 168 reviews)); "Great people in "the trenches" who are dedicated and want to "do the right thing."" ((in 168 reviews)); "Flexibility and great coworkers WFH" ((in 66 reviews))

Question 6

What are the cons of working at Express Scripts according to real employee reviews?

Accepted Answer

"Management is horrible they are unwilling to help they act like they care but don't." ((in 236 reviews)); "If you are on a team that is overloaded you will have no work life balance" ((in 169 reviews)); "That is an excuse for poor leadership." ((in 89 reviews)); "No training opportunities unless you are willing to do it on your own time and pay for it yourself." ((in 78 reviews)); "Upper management does not care at all about employees!" ((in 73 reviews))

Question 7

What are employees saying about Express Scripts layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Express Scripts layoffs and their outlook for job security at Express Scripts in 2026.

Question 8

What are the top reviewed Express Scripts locations?

Accepted Answer

Saint Louis, Franklin Lakes, Tempe, Orlando, Bloomington, Whitestown, Dublin, Indianapolis, Tampa, Saint Marys, Memphis, Columbus, Las Vegas, Port Saint Lucie, Charlotte, Mason, Phoenix, Fort Worth, Albuquerque, Minneapolis, Fairfield, Lake Mary, Liberty Lake, Pueblo, Philadelphia, New York, Irving, Cincinnati, Byfield, Harrisburg

Express Scripts

Decent pay, but poor management - Customer Service Agent Express Scripts Employee Review

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