Express Scripts reviews about "training"

-High risk for stable employment. The company is all for itself: Constant rounds of layoffs, forced "retirement packages", and now implementing a "grading scale" to have other ways to terminate employees. -These layoffs also impact people leaders, which can lead to lower level employees experiencing more than 4 managers in a single year. -Company has no care for the E in DEI when it comes to WFH vs in office employees. If you live within 50 miles from an office, you will be forced to go in & have thousands of dollars in added annual expenses, while WFH employees make the same salary. To expand, in office employees are forced to be in office specific days each week, while WFH employees don't even have to turn cameras on and frequently have their children home with them while working. -While the company "requires" 3 days a week in office, most employees barely do 1 day in office. There was an initial "scare tactic" to ensure people were coming into office, then they gave up. Now the only ones punished are those actually showing up. -The in office experience is terrible for those forced to go in. Mostly an empty office, while leadership sings that "collaboration" is the goal. Company does not provide coffee or hardly any office supplies, water machines are often not working, meeting rooms constantly booked (with no one using them). -Organization has a SHARP difference in org tenure. Either 2-5 years, or 12+ years. A very clear indication of the favoritism that occurs for promotion opportunities, which are more based on tenure (and following orders) than actually creating value or trying new things. -The company promotes words like "agile" and "change", but they are far from agile with any structure, and change is done constantly with the suggestion it is for progress (progress that rarely came). -Most people leaders within the company have ZERO leadership experience outside of the company, and it shows in their results & relationships. The organization also provides hardly any leadership training/development programs for their people leaders, continuing to show the lack of value place on the replaceable employees (no matter the level). -I personally watched individuals get fired/laid off for "job eliminations", only to see the company re-post the same exact role within days, just changing slight wording of titles. -In a similar vein, also watched as the organization told employees about an employee "choosing to go another route" when they forced the individual to quit/retire. -Your success in the company is mostly predicated off of what work you are given. If you receive high profile work or work that generates money for the org, you have a fast track to success. If you don't have that kind of work, you will be forgotten about & put in the "keep the lights on" bucket.

Career Advancement Difficult; Insufficient Training and Development

Poor training- sink or swim mentality required

Management changed very often and inadequate training

Horrible leadership which caused me to resign after being on short term disability. Training was way different than the actual job.

Work has been automated, so basically you get to clean up what the automation doesn’t, being forced to work other departments when you never had experience. Training isn’t the greatest and they expect you to get the quote as soon as your out of training or they will harass you weekly wanting to know why you can’t get the goals set for the job. It is a very stressful job.

Training and onboarding is HR and Liability training and otherwise you're on your own. Best practices and processes are out the door. Communication is nil. Majority of teams are contracted overseas and they're terrible at their jobs so you're constantly struggling to uphold the team.

Call volume ( especially during peak ) is extremely high and stressful.