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Express Scripts

Acquired by The Cigna Group

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overall, satisfying - Customer Service Representative Express Scripts Employee Review

4.0
May 13, 2012
Recommend
CEO approval
Business Outlook

Pros

The reward of knowing I'm helping people obtain the medications that are needed; assisting pharmacists, adjusters & prescribers with the proper care of their patients/clients. Educating people can be very rewarding.

Cons

Dealing with lazy people that assist as little as possible(my coworkers or others). Pharmacies that refuse to call to assist patients with medication authorizations and doctor's offices that refuse to fax/call in prescription for their patients or insist on a fee for faxing presciptions.

Explore other reviews about Express Scripts

5.0
Jun 11, 2025
Recommend
CEO approval
Business Outlook

Pros

A Very good company so far

Cons

Nothing cons at this moment

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Stable employment and job security due to patient needs

Cons

It can be extremely slow at times and has very strict metrics

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