3.0
Jun 16, 2012
Current employee, more than 5 years
Saint Marys, GA
Recommend
CEO approval
Business Outlook
Pros
ever changing reality with the Medco merger going forward.. fast paced work environment.. great opportunities to lead people and make a great impact on their world .. so far many different sites to work at ..
Cons
huge demands on management and little recognition because everyone is looking at what the next hot topic may be.. account management appears to be limited in where you are allowed to work from , and in how much they understand what goes on in the front line employees world ( the people who really talk to their clients) they are losing the expertise and knowledge of frontline employees by overlooking people in their contact centers