I was soo miserable - Patient Care Advocate Express Scripts Employee Review

They make most other call centers seem like a piece of cake. Back to back to back to back calls, especially during day shift and peek times. Strict scripts to go by. Almost every call is a bad call and most times you could tell it was Express Scripts fault. The company continued to raise standards that seemed almost unreachable. Not the job for parents who don't have a very good family plan in case your child gets sick. They can care less. I hear it has gotten better, but it is only from people within management. I would need to get on Valium to go back to that job again.