4.0
Jun 6, 2018
Current employee, less than 1 year
Tempe, AZ
Recommend
CEO approval
Business Outlook
Pros
Plenty of work, some decent benefits, pay was better than average
Cons
Even though the training program was quite extensive (6 weeks) classroom. I learned more in the 2 weeks on the floor actually doing the job. Knowledge without application is useless. I found it amazing that a company this large did not have a training simulator program that would mirror actual and most common questions encountered in a call center.