Decent job - Customer Service Representative (CSR) Express Scripts Employee Review

Users say... "Good benefits and PTO." "The only pro I can think of is we had a union from when we were Medco so we had good pay because of that" "Flexible work from home when needed" "Great people in 'the trenches' who are dedicated and want to 'do the right thing.'" "Flexibility and great coworkers WFH" 

Users say... "Management is horrible they are unwilling to help they act like they care but don't." "If you are on a team that is overloaded you will have no work life balance" "That is an excuse for poor leadership." "No training opportunities unless you are willing to do it on your own time and pay for it yourself." "Upper management does not care at all about employees!"