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Express Scripts

Acquired by The Cigna Group

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Worked there for 5 years - Call Center Supervisor Express Scripts Employee Review

2.0
Mar 30, 2015
Recommend
CEO approval
Business Outlook

Pros

Ability to work from home, decent pay and benefits, casual dress, good PTO accrual rate, no weekends, schedule flexibility if you need to leave early or start later

Cons

Upper management makes decisions constantly, frequent layoffs make employees always nervous about job security, not enough training when changes occur, contradictory information in different systems make it difficult to know which information is correct, systems slow and can be down for hours-not good when you have to catch up later and asked to work weekends to make up for it. Also, bed bug history in Mason. They do try to control with treatments, but do not advertise what the "routine spraying" is for.

Explore other reviews about Express Scripts

5.0
Jun 11, 2025
Recommend
CEO approval
Business Outlook

Pros

A Very good company so far

Cons

Nothing cons at this moment

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Stable employment and job security due to patient needs

Cons

It can be extremely slow at times and has very strict metrics

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