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Extra Space Storage

Engaged Employer

Amazing Place to Work - Customer Service Representative (CSR) Extra Space Storage Employee Review

5.0
Sep 26, 2023
Recommend
CEO approval
Business Outlook

Pros

Training is amazing Leadership is so helpful Work Family allows you to fell more connected with the company Understanding when an issue arises with your family Compassion & willingness to help

Cons

FMLA rules System updates during work sometimes The merger was difficult but is getting better Not enough bilingual agents Dealing with some customers rudeness.

Explore other reviews about Extra Space Storage

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

amazing advancement potential, supportive team members and management, clear expectations, hands-on training,

Cons

I haven't found any cons!

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The position is easy to do and the tasks are simple. The work relationships with the store managers and my dtls are excellent. My District Manager is always available to make sure I'm doing my job and gives amazing advice on how to advance in the company with kpi updates.

Cons

Deal with a lot of stress on the job. Have to work behind a person who may not have done the job they were supposed to do.

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