Awesome Work Culture - Product Developer Freshworks Employee Review

4.0
Sep 19, 2014
Recommend
CEO approval
Business Outlook

Pros

- Flexible work timings : You can come whenever you want to. Nobody asks you when do you come, when do you go. - No Hierarchy : There is no hierarchy. You can talk to whoever you want. It doesn't matter whether you talk to some product manager, some senior developer or Founder. They believe in openness. - No Deadlines - Sense of Ownership : You get to work on things that never have been done. Everyday is new foray into some complex problem. People respect your work. - Family : You will feel like that you are a part of very big family where people lookout for each other. - Last but not least, I would like to mention foosball, tabletennis, maggis for having fun if you are not in mood of work.

Cons

- Since company gives you freedom. There is a huge chance that you are not said to work. The person must be self motivated and self driven.

Explore other reviews about Freshworks

5.0
Mar 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Good culture to work here,

Cons

Location is quite far, travel is tedious

avatar
Freshworks Response
3mo
Thanks for the review--we think it's pretty fun here too! Best of luck on what's next.
2.0
May 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Mostly good salary/benefits - Nice office - Some decent coworkers

Cons

If you have to do mass layoffs of hundreds of employees every 18 months, leaders need to look in the mirror to find the true problem with the business. Because it's not the competent people that actually get things done that are being laid off with no warning and limited severance. Don't expect any job security here. Also: - Still behind on certain benefits (extremely limited 401k match and bad expense policies not in line with US standards) - Work life balance is hard with large teams in both India and the US - Some employees who have been here 10+ years are completely unresponsive and largely incompetent but still get raises, promotions, and aren't ever scrutinized by leadership. The politics game runs deep here.

4
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