Pros
I've worked at Freshworks for awhile, and I had some really positive memories and wonderful managers along the way. The people are great overall, and people are generally helpful.
Cons
The entire sales org is backwards right now. Most teams are under 40% attainment, and there is a commission basement where you must hit over 25% to get paid... so no one is getting paid. This has made it incredibly frustrating, since there are way too many sales reps and frankly not enough to do. Reps are told to prospect for 8 hours a day if there are no customer calls. The bad situation began when the new CRO began with no experience as a CRO and rolled out a ton of changes. If you're thinking of applying here, ask to see the 2023 data to see for yourself (you'll be SHOCKED at how low the numbers are). I see people interviewing on my managers calendar and i feel so scared for these poor people who have no idea what an absolute mess it is.
