Waste of time - Business Development Manager Freshworks Employee Review

2.0
Oct 26, 2023
Recommend
CEO approval
Business Outlook

Pros

Friendly teammates that enjoy seeing each other succeed.

Cons

At first glance this job seems like a great opportunity. The team is friendly, the office is nice, and the product has potential. The problem with this department is lack of leadership and enablement. The BDM team is a revolving door that never stops turning. There has NEVER been a promotion to AE, AM, CSM, SE, etc.. do NOT let anyone tell you any different. The individuals in charge will trick you into thinking the world is yours and that the road to promotion is up to your performance. There are many high performing individuals that have put in the time and crushed their performance and have received nothing in return. As far as quota goes, about 10% are consistently hitting quota. You will not make any money in this role and will be put on a performance plan within 5 months of your start date. I would not recommend this role to anyone until they make a change in leadership and management. The managers have never taken responsibility for low performance and high turnover.

Explore other reviews about Freshworks

5.0
Mar 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Good culture to work here,

Cons

Location is quite far, travel is tedious

avatar
Freshworks Response
3mo
Thanks for the review--we think it's pretty fun here too! Best of luck on what's next.
2.0
May 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Mostly good salary/benefits - Nice office - Some decent coworkers

Cons

If you have to do mass layoffs of hundreds of employees every 18 months, leaders need to look in the mirror to find the true problem with the business. Because it's not the competent people that actually get things done that are being laid off with no warning and limited severance. Don't expect any job security here. Also: - Still behind on certain benefits (extremely limited 401k match and bad expense policies not in line with US standards) - Work life balance is hard with large teams in both India and the US - Some employees who have been here 10+ years are completely unresponsive and largely incompetent but still get raises, promotions, and aren't ever scrutinized by leadership. The politics game runs deep here.

4
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