Vindictive leadership - Business Development Freshworks Employee Review

1.0
Jul 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice office, free lunch, on site gym.

Cons

It's been some time since I left so hopefully things have changed but the entire team turned over during my tenure there. BDR senior leadership pitted reps against one another, threw people under the bus and ran good people out of the organization, all while reps averaged 30% to quota - blaming everyone else instead of admitting their GTM strategy was 10 years outdated. Definition of toxic leadership. When a rep left, they'd publicly trash that person in the weekly stand ups. Fast forward a year since I left, many of those that voluntarily left or were pushed out of the BDR department are thriving. Reps who left are now AEs or in leadership at new companies. Freshworks would rather push out great GTM talent than take a hard look at the leadership of a department.

Explore other reviews about Freshworks

5.0
Mar 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Good culture to work here,

Cons

Location is quite far, travel is tedious

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Freshworks Response
3mo
Thanks for the review--we think it's pretty fun here too! Best of luck on what's next.
2.0
May 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Mostly good salary/benefits - Nice office - Some decent coworkers

Cons

If you have to do mass layoffs of hundreds of employees every 18 months, leaders need to look in the mirror to find the true problem with the business. Because it's not the competent people that actually get things done that are being laid off with no warning and limited severance. Don't expect any job security here. Also: - Still behind on certain benefits (extremely limited 401k match and bad expense policies not in line with US standards) - Work life balance is hard with large teams in both India and the US - Some employees who have been here 10+ years are completely unresponsive and largely incompetent but still get raises, promotions, and aren't ever scrutinized by leadership. The politics game runs deep here.

4
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