Unlimited PTO! - Anonymous employee Frontline Education Employee Review

5.0
Mar 2, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It’s Employee Appreciation Day and the company has just announced an unlimited PTO plan for all it’s employees! We are a mid-size “unicorn” company, going through major growth and acquisitions. I’ve been with the company for almost eight years and have experienced two major acquisitions. The experience itself is like a MBA case study and has undoubtedly increased the value and experience of each employee’s resume repertoire. I work out of the Chicago office where the culture is fun, laid back, smart and hard working. Nerf guns, scooters, ping pong, Xbox, and catered lunches are commonplace. More importantly, the unique comradery among the employees frequently has us hanging out together outside the office and out of normal business hours. Over the years the company has positively evolved, but like with any major growth company, we have experienced some bumps along the way. From my perspective, the fruits of sticking it out and trusting the company to continue to get better have yielded plentiful. Introducing the new unlimited PTO plan, plus the college tuition reimbursement, professional development opportunities, the ability to work from home, and low-cost health premiums (including a free health screening) strongly demonstrate Frontline’s commitment to its employees and one of its core values of work life balance.

Cons

The frequent catered breakfast, lunches, ice cream socials, and happy hours make it hard to diet.

Explore other reviews about Frontline Education

5.0
May 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have genuinely enjoyed my experience at Frontline Education. The culture is collaborative, supportive, and focused on both professional growth and innovation. Leadership consistently invests in employees while also making meaningful investments in AI and technology that are clearly shaping the future of the company in a positive way. It is exciting to be part of an organization that is forward thinking and committed to evolving with the needs of education. The direction the company is headed feels strategic and purpose driven. Teams are encouraged to share ideas, embrace change, and contribute to impactful work that truly matters. What stands out most is the balance between innovation and people. Frontline continues to create an environment where employees feel valued while also pushing boundaries in ways that will keep the company competitive and innovative.

Cons

My experience has been very positive.

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Frontline Education Response
1mo
Thank you for taking the time to share your thoughts. The combination of investing in our people while continuing to evolve how we serve K-12 districts is an important part of our strategy, and it’s encouraging to see that reflected in your experience. We appreciate everything you do to support our customers and our Frontline team.
2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

The team members I work with are amazing remnants of what the company used to be like just a short year ago. Unlimited PTO and remote work (unless you're close enough to an office for them to force attendance) are great for work-life balance.

Cons

Tiny annual raises, often lower than the rate of inflation. The company has made a clear shift away from having a "family" culture toward cutthroat productivity at all costs. Before I begin this section, I'll premise it by stating clearly: I am not anti-AI. It's an amazing tool that has helped me be far more productive in my work. BUT: Upper management, especially in Product, seems to have been taken over by people who, in my view, are AI grifters. More interested in bolstering their resume with "AI revolution" than working in a company alongside human beings. "AI First" has translated to upper management demanding the use of AI wherever possible, followed by a more recent scolding (and I use that word intentionally, as it was the clear tone of the meeting) in a Technology-wide meeting for using it "wrong" now that AI providers are hiking up fees, with no self-awareness or accountability for the fact that we were doing what was asked with a new technology we haven't yet received formal training on. "AI First" has also translated to employees with a decade+ tenure being demoted and shuffled around to make room for more pro-AI new-hires. What this has all led to is some of our best and most knowledgeable team members leaving the company over the past month or two, leaving us with huge knowledge gaps that will not be filled by AI tools.

3
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Frontline Education Response
1mo
Thank you for taking the time to share your feedback. Frontline's commitment to supporting the K-12 community has not changed, and neither has our belief that our people are our greatest strength. We continue to hear from team members that our culture is collaborative, welcoming, and mission-driven, and we're intentional about building a team with the skills, expertise, and accountability needed to support our customers and our future success. As we continue to embrace AI, our focus is on using it to reduce manual, repetitive work, accelerate innovation, and help teams solve problems more efficiently. We're making significant investments in AI tools, enablement, and skill development because we want Frontline to be a place where team members can grow their careers while helping shape the future of K-12 technology. By mid-year, we will have expanded those investments through additional AI tools, training, and enablement opportunities designed to help our teams build new skills and work more effectively. We believe AI is a powerful tool, but its greatest value comes when paired with the expertise, creativity, and judgment of talented professionals. The knowledge and dedication of our Frontliners remain essential to how we serve our customers and deliver results. If you would like to discuss your feedback further, we encourage you to reach out to our People and Culture team: P&C@frontlineed.com.
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