Fast paced, high growth company with heart - Anonymous employee Frontline Education Employee Review

5.0
Aug 22, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

When I talk to family and friends about my job, they are continually surprised by what I say--from unlimited PTO and flex hours to office hours with the CEO, Frontline is a great environment to work. Entry level employees are afforded the chance to contribute to conversations with higher-level executives.

Cons

Frontline is an extremely fast paced, high growth company. If you are not comfortable with lots of change and ambiguity, you may find it difficult to succeed here.

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Frontline Education Response
7y
Awesome! Thanks for the great review. We've got a lot going for us - and its people like you who help make our winning culture what it is today! Your advice to management is spot on, and we heard that loud and clear in our recent engagement survey as well. We have definitely been making much more of an effort in this area over the last few months. We still have plenty of room for improvement, but I am proud of how far we've come. Thank you for the feedback! ~ Laurel McDermott (Director, HR)

Explore other reviews about Frontline Education

5.0
May 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have genuinely enjoyed my experience at Frontline Education. The culture is collaborative, supportive, and focused on both professional growth and innovation. Leadership consistently invests in employees while also making meaningful investments in AI and technology that are clearly shaping the future of the company in a positive way. It is exciting to be part of an organization that is forward thinking and committed to evolving with the needs of education. The direction the company is headed feels strategic and purpose driven. Teams are encouraged to share ideas, embrace change, and contribute to impactful work that truly matters. What stands out most is the balance between innovation and people. Frontline continues to create an environment where employees feel valued while also pushing boundaries in ways that will keep the company competitive and innovative.

Cons

My experience has been very positive.

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Frontline Education Response
1mo
Thank you for taking the time to share your thoughts. The combination of investing in our people while continuing to evolve how we serve K-12 districts is an important part of our strategy, and it’s encouraging to see that reflected in your experience. We appreciate everything you do to support our customers and our Frontline team.
2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

The team members I work with are amazing remnants of what the company used to be like just a short year ago. Unlimited PTO and remote work (unless you're close enough to an office for them to force attendance) are great for work-life balance.

Cons

Tiny annual raises, often lower than the rate of inflation. The company has made a clear shift away from having a "family" culture toward cutthroat productivity at all costs. Before I begin this section, I'll premise it by stating clearly: I am not anti-AI. It's an amazing tool that has helped me be far more productive in my work. BUT: Upper management, especially in Product, seems to have been taken over by people who, in my view, are AI grifters. More interested in bolstering their resume with "AI revolution" than working in a company alongside human beings. "AI First" has translated to upper management demanding the use of AI wherever possible, followed by a more recent scolding (and I use that word intentionally, as it was the clear tone of the meeting) in a Technology-wide meeting for using it "wrong" now that AI providers are hiking up fees, with no self-awareness or accountability for the fact that we were doing what was asked with a new technology we haven't yet received formal training on. "AI First" has also translated to employees with a decade+ tenure being demoted and shuffled around to make room for more pro-AI new-hires. What this has all led to is some of our best and most knowledgeable team members leaving the company over the past month or two, leaving us with huge knowledge gaps that will not be filled by AI tools.

3
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Frontline Education Response
1mo
Thank you for taking the time to share your feedback. Frontline's commitment to supporting the K-12 community has not changed, and neither has our belief that our people are our greatest strength. We continue to hear from team members that our culture is collaborative, welcoming, and mission-driven, and we're intentional about building a team with the skills, expertise, and accountability needed to support our customers and our future success. As we continue to embrace AI, our focus is on using it to reduce manual, repetitive work, accelerate innovation, and help teams solve problems more efficiently. We're making significant investments in AI tools, enablement, and skill development because we want Frontline to be a place where team members can grow their careers while helping shape the future of K-12 technology. By mid-year, we will have expanded those investments through additional AI tools, training, and enablement opportunities designed to help our teams build new skills and work more effectively. We believe AI is a powerful tool, but its greatest value comes when paired with the expertise, creativity, and judgment of talented professionals. The knowledge and dedication of our Frontliners remain essential to how we serve our customers and deliver results. If you would like to discuss your feedback further, we encourage you to reach out to our People and Culture team: P&C@frontlineed.com.
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