ISN'T ALL THAT ITS CRACKED UP TO BE - Anonymous employee Frontline Education Employee Review

2.0
Mar 20, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Frontline is a company that is growing very fast. They have a a decent benefits package and a relaxed in office work environment. The dynamic growth through acquisition could present growth opportunity.

Cons

While I listed the fast growth as a "pro", I am also going to list this as a con. The high pressure on executives and directors from the investors is demoralizing based on organization communications. It creates and environment of unrealistic expectations that are determined by those who do not understand the specific niche they are forecasting for. The company has multiple channels of product solutions and excel in certain areas but Sales and Service Executives and Sales Director Leadership, while knowledgeable in sales operations, have significant deficits in the dynamics of the marketplace and how certain solutions should be sold within the industry norm sales cycles as well as territory specific factors. They do not have the capacity, if needed, to support in the field nor would they have the capacity to effectively sell certain solutions they manage. Management is very clear as to who their "favorites" are and do not come across as treating equal. While the company offers a decent vacation structure and other "holiday" type days off, when your off, your not off....the work follows and leadership expects follow through even if your on a beach somewhere relaxing. This goes against their company values. When you want to try to disconnect...think again...cause you can't as you are held accountable.

Explore other reviews about Frontline Education

5.0
May 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have genuinely enjoyed my experience at Frontline Education. The culture is collaborative, supportive, and focused on both professional growth and innovation. Leadership consistently invests in employees while also making meaningful investments in AI and technology that are clearly shaping the future of the company in a positive way. It is exciting to be part of an organization that is forward thinking and committed to evolving with the needs of education. The direction the company is headed feels strategic and purpose driven. Teams are encouraged to share ideas, embrace change, and contribute to impactful work that truly matters. What stands out most is the balance between innovation and people. Frontline continues to create an environment where employees feel valued while also pushing boundaries in ways that will keep the company competitive and innovative.

Cons

My experience has been very positive.

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Frontline Education Response
1mo
Thank you for taking the time to share your thoughts. The combination of investing in our people while continuing to evolve how we serve K-12 districts is an important part of our strategy, and it’s encouraging to see that reflected in your experience. We appreciate everything you do to support our customers and our Frontline team.
2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

The team members I work with are amazing remnants of what the company used to be like just a short year ago. Unlimited PTO and remote work (unless you're close enough to an office for them to force attendance) are great for work-life balance.

Cons

Tiny annual raises, often lower than the rate of inflation. The company has made a clear shift away from having a "family" culture toward cutthroat productivity at all costs. Before I begin this section, I'll premise it by stating clearly: I am not anti-AI. It's an amazing tool that has helped me be far more productive in my work. BUT: Upper management, especially in Product, seems to have been taken over by people who, in my view, are AI grifters. More interested in bolstering their resume with "AI revolution" than working in a company alongside human beings. "AI First" has translated to upper management demanding the use of AI wherever possible, followed by a more recent scolding (and I use that word intentionally, as it was the clear tone of the meeting) in a Technology-wide meeting for using it "wrong" now that AI providers are hiking up fees, with no self-awareness or accountability for the fact that we were doing what was asked with a new technology we haven't yet received formal training on. "AI First" has also translated to employees with a decade+ tenure being demoted and shuffled around to make room for more pro-AI new-hires. What this has all led to is some of our best and most knowledgeable team members leaving the company over the past month or two, leaving us with huge knowledge gaps that will not be filled by AI tools.

3
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Frontline Education Response
1mo
Thank you for taking the time to share your feedback. Frontline's commitment to supporting the K-12 community has not changed, and neither has our belief that our people are our greatest strength. We continue to hear from team members that our culture is collaborative, welcoming, and mission-driven, and we're intentional about building a team with the skills, expertise, and accountability needed to support our customers and our future success. As we continue to embrace AI, our focus is on using it to reduce manual, repetitive work, accelerate innovation, and help teams solve problems more efficiently. We're making significant investments in AI tools, enablement, and skill development because we want Frontline to be a place where team members can grow their careers while helping shape the future of K-12 technology. By mid-year, we will have expanded those investments through additional AI tools, training, and enablement opportunities designed to help our teams build new skills and work more effectively. We believe AI is a powerful tool, but its greatest value comes when paired with the expertise, creativity, and judgment of talented professionals. The knowledge and dedication of our Frontliners remain essential to how we serve our customers and deliver results. If you would like to discuss your feedback further, we encourage you to reach out to our People and Culture team: P&C@frontlineed.com.
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