Working at Genpact - Customer Service Representative (CSR) Genpact Employee Review

3.0
Aug 4, 2025
Recommend
CEO approval
Business Outlook

Pros

I'm having a great time working here compared to my previous company at ACN. *Workload it balanced since we are on a hybrid set up. *Hybrid *Paired with Savii (salary loan) *Has cheers points and points can be converted *Has investment option (become a stock holder) *Has retirement benefits *Free parking (limited slots) *Many internal job openings

Cons

*compensation wise is 3 out of 5. Genpact offers is somehow low compared to other companies *You have to pay for your dependent (health card) *No calamity assistance *Some accounts quickly dissolves (not our acct though)

Explore other reviews about Genpact

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Company to work for eeryone

Cons

None to my notice as per me

2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Opportunity to learn, acquire skills, certifications

Cons

Poor management. Directly affects pay, commissions and treatment. Culture and communication could be improved.

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