Pros
-some colleagues that I'm still friends with made it bearable
Cons
-The manager is extremely good at conveying a pleasant persona to you and others. However do not let this deceive you. -Pulled people into meetings to find out who had written a negative review on the company, tactics included 1 on 1 interrogation, asking you who you thought had left the review, and making one colleague turn on another. Literally backward behaviour, when a bad review comes out, there is a way to manage your team and make them feel supported, this manager took the opposite route alike to a dictator. -Since leaving, I have found out I was made a mockery of by the manager of the team, all I did was work hard and be kind however this manager must have been bullied when a child as they themselves have now developed into a bully. This is the biggest shame yet. -The Company made redundancies and a work schedule was developed to enslave existing colleagues, no wonder why said colleagues found new ventures. -overcharging vulnerable and naïve students is their method of turning a profit, no wonder why the company is flailing. -Finally, being good at Customer service is not a "skill" anyone who has common sense can do this, let's stop pretending to be a manager in this region gives you the power to mock others who have left. Nothing is worse than a jealous individual of another who has enormous potential outside of Glide.