Severely underwhelming - Customer Development Team GoDaddy Employee Review

1.0
Mar 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Decent job for new workers: If you're just starting out in the workforce, this company could be a good place to gain experience and learn new skills. Good benefits: The company offers good benefits to its employees, which could include health insurance, paid time off, retirement plans, and more.

Cons

Overwhelming metrics: The company has a lot of metrics to keep track of, which can be difficult to manage. Even if you are not computer savvy, your leader will find a way to hold you accountable for your work through paperwork. Corporate culture: The company seems to have a corporate culture that values loyalty and drinking the "Kool-Aid", while ignoring real issues such as underpaid employees. Lack of transparency: The company's leaders do not address the real issues, which can be frustrating for employees. Lack of privacy: The company monitors its employees' conversations on Slack and other platforms, which can create a culture of mistrust and paranoia. Low pay and commission rates: The company pays its employees low wages and provides low commission rates, which can be demotivating for new employees. Layoffs and paycuts: The company has a history of random layoffs and paycuts, which can be unsettling for employees who are trying to build a stable career. Lack of support for personal or family-related issues: The company is not accommodating when it comes to sick leave or bereavement leave, which can be a major source of stress and dissatisfaction for employees dealing with personal or family-related issues. This can ultimately affect their performance and morale.

avatar
GoDaddy Response
3y
We’re sorry to hear that your experience did not go as expected. We are committed to providing equal opportunity in all aspects of employment and strive to take care of our employees, first and foremost. We have a number of feedback methods, and encourage anyone that would like to learn more to reach out to their leader or HR representative. If anyone is experiencing a situation not aligned with GoDaddy’s values, we absolutely want to hear about it so we can address it. We take these concerns very seriously. For employees that feel like this hasn’t happened, please reach out to our 24x7x365 Ethics Helpline www.godaddy.com/ethicshelpline, which can be used anonymously. We are committed to promptly and thoroughly investigating all complaints and taking appropriate action in response. Wishing you the best of luck in your future endeavors.

Explore other reviews about GoDaddy

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

remote work and balance was nice

Cons

low engagement / communication with team

2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, cool people (not including leadership)

Cons

- You'll be worked like a slave, told when you can take your breaks and lunches. - Boy's Club. If you're in it, you can get away with lying to customers, breaking company policy, and basically whatever you want. If you're not part of it, watch your back, you'll be hyper-scrutinized for every action you take. - Commissions are capped, so top performers are limited. - This is not a true sales job, you are taking inbound customer service calls and will be expected to do technical support and deal with escalated inbound customers. - Much of the job has been outsourced to a Business Partner Organization (BPO) in the Philippines. Because they aren't true GoDaddy employees, they are allowed to operate like the wild wild west. Lying to customers, selling them duplicate products, deleting things from their accounts and reselling them the same product. Basically a complete legal nightmare... but you aren't allowed to complain about it and you are expected to fix all the problems they create.

2
avatar
GoDaddy Response
2w
Thank you for sharing your experience. Hearing from someone who spent more than five years with GoDaddy is important to us, and we appreciate you taking the time to share your perspective. The concerns you've raised, particularly around consistency in how policies are applied and oversight of partner operations, are not things we take lightly. We do review and share feedback like this with the appropriate leaders and teams. Perspectives like yours help inform the conversations and actions that support our ongoing efforts to improve. If you witnessed behavior that you believe did not align with our values or standards, we encourage you to share those concerns through our 24/7 Ethics Helpline. We are committed to taking all reports seriously, conducting thorough reviews, and taking appropriate action.
See reviews by: Helpful|Rating|Date|All