Changing Culture - Customer Development Team GoDaddy Employee Review

2.0
Jul 31, 2023
Recommend
CEO approval
Business Outlook

Pros

work from home / hybrid option severance after being laid off

Cons

the culture has changed so much, as well as the commission and pay. They make it impossible now to make a descent commissions I remember making 70k my first years 82 the next and by the third year it was downhill from there 60k and less and less every year after they went public, They are constantly playing with the bonus structure but can never seem to get it right. They say you can grow within the company but more so as team leads and management everything is lateral good luck learning new skills or help in developing in other areas of the business.

avatar
GoDaddy Response
2y
We appreciate you taking the time to write a review. Over the past few years, our team has worked diligently to increase the bonus structure and we have not imposed constant commission cuts, nor do we have a commission cap. We encourage all of our employees to reach out to a leader or HR manager if they need guidance on a particular issue. We are committed to hearing all employee feedback, and will continue improve the experience and benefits for all employees.

Explore other reviews about GoDaddy

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

remote work and balance was nice

Cons

low engagement / communication with team

2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, cool people (not including leadership)

Cons

- You'll be worked like a slave, told when you can take your breaks and lunches. - Boy's Club. If you're in it, you can get away with lying to customers, breaking company policy, and basically whatever you want. If you're not part of it, watch your back, you'll be hyper-scrutinized for every action you take. - Commissions are capped, so top performers are limited. - This is not a true sales job, you are taking inbound customer service calls and will be expected to do technical support and deal with escalated inbound customers. - Much of the job has been outsourced to a Business Partner Organization (BPO) in the Philippines. Because they aren't true GoDaddy employees, they are allowed to operate like the wild wild west. Lying to customers, selling them duplicate products, deleting things from their accounts and reselling them the same product. Basically a complete legal nightmare... but you aren't allowed to complain about it and you are expected to fix all the problems they create.

2
avatar
GoDaddy Response
2w
Thank you for sharing your experience. Hearing from someone who spent more than five years with GoDaddy is important to us, and we appreciate you taking the time to share your perspective. The concerns you've raised, particularly around consistency in how policies are applied and oversight of partner operations, are not things we take lightly. We do review and share feedback like this with the appropriate leaders and teams. Perspectives like yours help inform the conversations and actions that support our ongoing efforts to improve. If you witnessed behavior that you believe did not align with our values or standards, we encourage you to share those concerns through our 24/7 Ethics Helpline. We are committed to taking all reports seriously, conducting thorough reviews, and taking appropriate action.
See reviews by: Helpful|Rating|Date|All