Flaw in the system... - Merchant Development Representative Groupon Employee Review

2.0
Dec 15, 2016
Recommend
CEO approval
Business Outlook

Pros

Casual work environment, unlimited vacation time, youthful culture, endless La Croix and coffee to sip on, nice office space near public transit.

Cons

Office politics reign supreme. Poorly established standard operating infrastructure, immature managers, cliquey behavior which feels very "freshman year." Little opportunity for actual career growth, low pay compared to industry standards. If you're over 30, you don't want to waste your time here. A lot of mistrust between leadership and employees. When something shady happens you get a "high level" explanation instead of a "deeper dive" into the issue. Everything and anything can be written off as "a flaw in the system."

Explore other reviews about Groupon

5.0
Jan 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Learned a great deal here. My first big guy job and the responsibilities kept me focused and motivated. I grew a lot as a person at Groupon as well

Cons

Not many cons. People are really cool.

1.0
Jul 24, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You’ll gain a newfound appreciation for life the moment you walk out the door.

Cons

Working at Groupon was, without exaggeration, one of the most dehumanizing experiences of my professional life. What began as a “let’s roll up our sleeves and save this sinking ship” mentality quickly turned into a draining, existential crisis. The company’s hiring strategy appears to prioritize candidates who may not be the strongest fit for the role, but who share one defining trait: a willingness to work like mercenaries. From there, employees are kept engaged through an ever shifting carrot of incentives that never quite materialize, sustained by an unpredictable sense of stakes that makes the environment feel perpetually unstable. The result is a culture where people spend more energy competing for survival and proving their worth than doing meaningful work. Do yourself a favor and look elsewhere. This place is run by aspiring LinkedIn influencers who got one shot in their careers and care more about how it’ll read on their resume than about actually leading. The salary, the office views, and the “unlimited” PTO (you’ll still be working while you’re off, since you’re doing the job of four people from day one) don’t come close to offsetting the toxicity radiating from the top of this perpetually sinking ship.

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