Not a company to grow long term at - Merchant Development Groupon Employee Review

3.0
Aug 31, 2021
Recommend
CEO approval
Business Outlook

Pros

--Unlimited PTO and work life balance heavily promoted: very flexible managers promoting taking time off to prevent sales burnout, competitions to win half days/full days, general sense of time off to enjoy. Feel very respected with the unlimited PTO.  --Great direct management: direct managers provided with good tools to coach and help grow sales reps, great initial learning skills for sales cycle -Initial upward mobility --Good starting job out of college and strong company brand recognition.  --Fully remote for sales (could be seen as a pro or con depending on the person)  --Very easy to hit quota, nobody even has to try that hard to get it. Good pay for how simple the work is. --Good benefits  --Great diversity and inclusion program, very open minded and makes this a priority for employees

Cons

--Awful upper management: specifically at an RVP level in Merchant Development, they don't provide any follow up or action taken within the department, we are treated very immaturely (for example, we are sent reminders on how to turn on an out of office signature - seems demeaning for teams that have been here for 4+ years), another RVP sends daily emails about personal reflections/life coaching which feels inappropriate --Rude communication from other departments that seem to work against you (specifically Risk Management who berates sales reps daily and even gets in fights with sales managers- about everyone on my team has gotten yelled at for spelling a name wrong in emails, etc.) - doesn't create an inclusive workspace --Groupon doesn't seem to put businesses first, it shows with merchant retention and new business --Very slow and not a lot of work - our team has asked to take on other verticals or projects since some days we have less than 1 hour of work given our vertical is so slow. Doesn't seem to be a general desire for management to help teams find additional work. --Trajectory of business/business outlook not strong --Promotion cycle for roles is tedious and vague (has taken some reps 3-4+ years versus some at 8 months)

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Groupon Response
4y
Thank you for taking a moment to share this thoughtful feedback with us about your experience. As we prioritize becoming the daily habit in local commerce, we're glad you're with us, helping fulfill that mission. That said, we're sorry to hear about your experience with your management team. We hope you feel comfortable sharing feedback on your experience with your manager, larger leadership team, or anonymously in a monthly pulse survey moving forward. We value the experience you have as an employee, and it's important to us you feel heard. Thank you for everything you do here at Groupon!

Explore other reviews about Groupon

5.0
Jan 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Learned a great deal here. My first big guy job and the responsibilities kept me focused and motivated. I grew a lot as a person at Groupon as well

Cons

Not many cons. People are really cool.

1.0
Jul 24, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You’ll gain a newfound appreciation for life the moment you walk out the door.

Cons

Working at Groupon was, without exaggeration, one of the most dehumanizing experiences of my professional life. What began as a “let’s roll up our sleeves and save this sinking ship” mentality quickly turned into a draining, existential crisis. The company’s hiring strategy appears to prioritize candidates who may not be the strongest fit for the role, but who share one defining trait: a willingness to work like mercenaries. From there, employees are kept engaged through an ever shifting carrot of incentives that never quite materialize, sustained by an unpredictable sense of stakes that makes the environment feel perpetually unstable. The result is a culture where people spend more energy competing for survival and proving their worth than doing meaningful work. Do yourself a favor and look elsewhere. This place is run by aspiring LinkedIn influencers who got one shot in their careers and care more about how it’ll read on their resume than about actually leading. The salary, the office views, and the “unlimited” PTO (you’ll still be working while you’re off, since you’re doing the job of four people from day one) don’t come close to offsetting the toxicity radiating from the top of this perpetually sinking ship.

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