WORST COMPANY - Customer Service Representative (CSR) Groupon Employee Review

1.0
Apr 2, 2024
Recommend
CEO approval
Business Outlook

Pros

You can take leave whenever there is availability.

Cons

Overload work and gives warnings/termination if not achieved. Performance is considered weekly and not monthly. If they open their mouth it will be warning only and no feedbacks. They make you work hard and end of the day there will be no hike. Good hike will be provided for people who stick for long time or threaten to leave the job. Carrier Growth is very slow. There will be rotational shifts.

Explore other reviews about Groupon

5.0
Jan 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Learned a great deal here. My first big guy job and the responsibilities kept me focused and motivated. I grew a lot as a person at Groupon as well

Cons

Not many cons. People are really cool.

3.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

People, leniency, unlimited pto, casual work environment

Cons

Disconnected leadership makes working here extremely frustrating. Changes are made that don’t directly help anything.

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