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Guild Mortgage

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Great place to work if you like being disrespected and have no personal life! - Mortgage Processor Guild Mortgage Employee Review

1.0
Jul 23, 2020
Recommend
CEO approval
Business Outlook

Pros

Generous vacation time, you start with 3 weeks vacation and earn sick separately.

Cons

Bonus plan is nothing compared to market compensations. Guild top executives hide when they are needed most. December of 2019 they had a huge IT crash that wiped out the systems for 2 weeks!! How does that happen at a company of this size ?! Needless to say they displaced alot of families and for Christmas and expected their employees then to work the holidays to make up for the mistakes after they got up and running on a temporary system. Upper management hid during all this!! The branches have a toxic culture that is focused solely on sales. Sales people are allowed to behave in any manner as long as they are bringing in business. They will promise the world and fire you as soon as you don't perform since there is no formal training. There is zero opportunity for advancement unless you are in CA. I would strongly recommend reconsidering taking a position here. The big banks are better to work for!! They are doing mass hiring of inexperienced individuals during this current mortgage boom a layoff will come!

Explore other reviews about Guild Mortgage

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

I will call where I work "Guild IT" since the home office experience is not the same world as the field office experience. Guild IT is very stable and committed to its employees. Guild IT has never laid off anyone in the time I've been here. Guild IT meets people where they are as far as skill set and makes assignments accordingly. Guild IT values institutional knowledge as opposed to what fancy new boxes you can check as far the latest technologies. Guild IT tries new processes and keeps the transitions stable and workable. Guild IT is very flexible. I have a special needs son and I've never had to ask to adjust my schedule to meet his. Guild IT is very remote work friendly.

Cons

My department in particular within Guild IT has little rhyme or reason to how you move up. I finally got to the next job title after a change in management. Other departments seem to have more clear metrics. With the volatility in the tech industry, I valued the job stability even before I got promoted. It would just be better to flesh out how employees get from here to there.

2.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Well established, offices throughout the country. Have plenty of coaching and training available especially if you are willing to pay for it. Benefits are pretty reasonably priced.

Cons

Overly bloated corporate structure, company margins are high and baked into your rates. They pay a lot of people high salaries that don't contribute a lick to helping the life blood of the company, their LO's originate loans. Give you a minimum wage base on a drawback. So you can get yourself in a hole if you have a month without any closings.

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