front desk agent - Anonymous employee HHM Hotels Employee Review

2.0
May 26, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

you get a lot of families which is very easy to connect with. plus the environment of the hotel with your coworkers are great

Cons

manegement !!!! i hate it!!! they do not know how to work with you at all. its all about them at the end of the day.

Explore other reviews about HHM Hotels

5.0
Oct 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Love everything about the stay. Beds are comfortable and clean. Food is always good and fresh

Cons

Never no ice when need it

2.0
May 19, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Colleagues are fun to work with

Cons

Management is terrible. They expect you to do things around their timeline, but when you ask them for something, crickets. There are no sop's. This place flies by the rest of their pants and half the stuff you do is questionable. When you do question it, it's just how it is. Expect to put in about 5-10 hours of overtime each month.

See reviews by: Helpful|Rating|Date|All