HHM Hotels reviews

3.1

59% would recommend to a friend

(308 total reviews)
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Naveen Kakarla

69% approve of CEO

51% positive business outlook

HHM Hotels has an employee rating of 3.1 out of 5 stars, based on 308 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HHM Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

308 reviews
1.0
Mar 15, 2016

If you're thinking about working here, please read this

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some genuinely wonderful people who work in the corporate office, they just aren't in any management roles. The view from the office is pretty nice, but that's it.

Cons

Where to begin... First off the job that you're interviewing for probably doesn't exist. If it sounds too good to be true it is. The bait and switch is a time honored, well rehearsed practice at HHM. They know they have a bad reputation and they will try to convince you they don't and the job is amazing. HR is unfortunately in on it. If you're entertaining working here, I highly suggest you ask how many people have had your position before you and why they left and see if you trust what they tell you. I was told only 2 people had done that position in 10 years and they left for a 'great' opportunity and on good terms. It was clear after two weeks that that was a lie and there had been multiple people who had done the role in the last few years, always having quit or been fired. In the less than 1 year I worked there, I watched 20+ people quit, out of an office of 65 people. The turnover is insane and there is no institutional knowledge left. You'll show up with no one to train you and just a binder with notes to follow from 3 years ago. They'll tell you that it is because the organization is so well known in the industry that working there is like taking a stepping stone on your career path to the next great thing. It's mostly because once people get there, and get a sense of morale and realize the benefits are terrible and the management has real, deep seeded issues both professionally and as individuals, they know there is no hope in staying and trying to make a difference. Sexism, nepotism and the idea that management need not abide by the same rules as employees are huge issues that remain unaddressed. It felt like the emperor was wearing no clothes and everyone knew it, but no one would say anything. There are a few very good eggs there. People who embody what the company originally started as, a mom and pop operation that grew into a huge corporation. There are people there that started as doormen and worked their way up the ladder who are wonderful human beings, but they're few and far between. Ultimately, there's not enough pros to make any of this worth it. You will get limited vacation days, the cheapest health insurance and if you're a young woman forget about getting paid even a single dollar while on maternity leave. If a family member dies, you're welcome to go to the funeral, but be ready to come back to a pile of work and not an ounce of understanding. If the corporate office was one of their properties, you'd see a shimmering brand new hotel and be told about the incredible pool and free buffet, only to open the doors and enter into a dank, crusty, run down motel full of angry and disappointed people. I cannot encourage you enough to run far, far away from this place.

1.0
Jun 19, 2014

A ridiculous company to work for.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is growth opportunities if what you desire to do is to grow in hotel space thats really on the low end of the spectrum. They don't manage quality hotels and are very heavy in the Holiday Inn and Comfort Inn level of hotels. In that environment, one can grow very fast and since the turnover is very heavy, opportunities are always available. Its a good training ground very early in your career (which is great) but a long term career isn't really something most people want out this company.

Cons

It's a company that while you can grow fast in your career, it's on the low end of hotels and thats really limiting to a good career in hotels. The company is a bit "cliquish" in that if your profile "matches" what's important to them, they will take good care of you if you don't, it's very hard to get ahead and have good work acknowledged by any senior leadership. The turnover is always out of control whether at the property level, regional level or senior level, the company has a well earned reputation for not being able to retain top talent, especially in the Philadelphia office. That's sad.

1.0
Apr 9, 2015
Recommend
CEO approval
Business Outlook

Pros

They pay American Currency. Low pay, but nonetheless, more than being unemployed and homeless (which I would truthfully consider before working for this company ever again).

Cons

They have terrible "leadership" and horrible people in high places. They fire people constantly and for nebulous reasoning, non transparency but will claim complete "transparency" in the interview process, huge divide between the male higher level management and all mid-level management, higher level management constantly thrives on fear and intimidation to "manage" their employees, constant revolving door turnover in most departments (especially in SALES from the hotels all the way to the corporate level). Be prepared to work for terrible, unethical people (mainly chauvinistic, egotistical males) who will ask of mid level managers to carry out highly unethical practices. Lastly, if you place a 2 week notice, they take advantage of at-will state statuses, meaning they will spin your resignation and two week notice into a "discharge" they will ultimately coerce the employee to sign off on so they do not have to pay for 2 weeks. Shady, greedy, male-driven, unethical, completely unprofessional and upsetting work environment. Be prepared for this to happen, because it happens to everyone that works there once they realize what they walked into and become desperate to get away. You will not get paid for the 2 weeks notice you place. Oh, and your last paycheck which will arrive via mail weeks later, whether it be a resignation OR termination, will come in the form of a sketchy no-named pre-paid Visa card which is merely impossible to use anywhere! Similar to working for these people, they must make such simple things so difficult. Getting this sketchy fraud-like card in the mail was one final slap in the face from the company and reminder that they were the most terrible company to work for ever. Period.

Viewing 1 - 3 of 308 Reviews

Glassdoor has 317 HHM Hotels reviews submitted anonymously by HHM Hotels employees. Read employee reviews and ratings on Glassdoor to decide if HHM Hotels is right for you.