The Pits! - Anonymous employee HHM Hotels Employee Review

1.0
Jan 5, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Direct Deposit, travel discounts withave the brand

Cons

Well there are so many Cons. The senior management team in their corporate offices don't seem to realize what is happening at the property level. The GMs...and many AGMs just want to crack the whip and don't lead by example. The company is a revolving door. No training except for the brand training and new hire orientation. Orientation was ok, the HR person was really nice but they only had 1 HR person in NYC, and we couldn't really use her because she only supported that property. 19 hotels and no HR. I later found out she left this horrible company too. Managers yell at people, the pay sucks, the benefits are horrible. No one cares, the staff is demotivated. In this day and age how can a company not care about their employees? No one grows. I was told most employees who want to grow, should work at the HGI on 54th Street, but everyone leaves that hotel. No work life balance unless you are buddy buddy with the senior leaders. Stay far away from this company, it's just bad. Not worth it. I left a job got this maddness.

Explore other reviews about HHM Hotels

5.0
Oct 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Love everything about the stay. Beds are comfortable and clean. Food is always good and fresh

Cons

Never no ice when need it

2.0
May 19, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Colleagues are fun to work with

Cons

Management is terrible. They expect you to do things around their timeline, but when you ask them for something, crickets. There are no sop's. This place flies by the rest of their pants and half the stuff you do is questionable. When you do question it, it's just how it is. Expect to put in about 5-10 hours of overtime each month.

See reviews by: Helpful|Rating|Date|All