mission driven company with a rock-solid culture - Account Executive HackerOne Employee Review

4.0
Mar 1, 2019
Recommend
CEO approval
Business Outlook

Pros

-radical transparency and openness at all levels of the organization. Employees all have genuine care for the work we do and the impact it has on our customers. -Team is full of whip-smart individuals who nonetheless are very approachable and non-egotistical. Hiring process really values character and authenticity first, and it shows. -product-market fit is well established and poised to absolutely explode in the next 1-2 years, I can't think of a more exciting space to be in, for many market/business/regulatory factors. - the service provides a ton of value for customers, and many become outspoken evangelists for hacker-powered security. -Meaningful, mission-driven work -real effort to invest resources in new hire onboarding/training

Cons

-steep learning curve for new hires, which can compound given that there's so many and the vets are stretched thin. Company is trying hard to address -- but there's still a lot of tribal process knowledge that is pretty opaque to newcomers.

Explore other reviews about HackerOne

5.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

-Very clear interview process and onboarding steps. -Great benefits.

Cons

None that I can think of.

2.0
Jan 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- The coworkers are genuinely amazing: smart, kind, and deeply supportive. Many people truly care about doing the right thing and helping each other succeed. - The mission is meaningful. Supporting the global community of ethical hackers is powerful, and the work has real impact on improving security across the internet.

Cons

- Since the arrival of the new CEO, nearly the entire C-suite has been replaced in under a year. This has created an environment of fear, risk aversion, and excessive CYA behavior. - HackerOne used to value transparency and open dialogue. “An honest question gets an honest answer” was more than a motto—it was lived. Today, people are afraid to ask honest questions, and answers are often vague corporate speak rather than real explanations. - A new AI engineer role was created with a pay band roughly 40% higher than existing software engineers. In practice, some software engineers are doing the same work for significantly less pay, which has caused frustration and morale issues. - The company once had a strong, people-first culture. That culture has eroded to the point where layoffs have occurred while employees were on maternity leave. - A newly hired VP in engineering focused on AI appears more interested in empire-building and optics with the C-suite than in empowering teams. Accountability is demanded without corresponding agency, and blame is often pushed downward when decisions don’t work out.

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