Great to Good? - Sales HackerOne Employee Review

3.0
Jan 10, 2020
Recommend
CEO approval
Business Outlook

Pros

Fun solution to sell, awesome brand, humble founders. CEO is always engaging and has a bigger than life vision. Definitive leader in the space. Everyone in sales was doing great in 2017 & 2018. Great sales training program. A lot of really great people across the company and more diverse than most companies. Designed to make a key security control accessible to companies of any size. Great job of staying focused on what works. Development does a great job on hacker experience related features which is super important. Sales leadership and enablement both do a solid job helping reps get better.

Cons

Sales OTE is lower than market, this wasn't a problem when everyone was exceeding quota in 2017 & 2018. Starting to wonder about the long term strategy. Leadership seems hesitant to try new things or make big bets from a product and service perspective. Not seeing a lot of new features or offerings for customers that can scale revenue. Some questionable sales promotions, new hires, and people being let go without explanation.

Explore other reviews about HackerOne

5.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

-Very clear interview process and onboarding steps. -Great benefits.

Cons

None that I can think of.

2.0
Jan 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- The coworkers are genuinely amazing: smart, kind, and deeply supportive. Many people truly care about doing the right thing and helping each other succeed. - The mission is meaningful. Supporting the global community of ethical hackers is powerful, and the work has real impact on improving security across the internet.

Cons

- Since the arrival of the new CEO, nearly the entire C-suite has been replaced in under a year. This has created an environment of fear, risk aversion, and excessive CYA behavior. - HackerOne used to value transparency and open dialogue. “An honest question gets an honest answer” was more than a motto—it was lived. Today, people are afraid to ask honest questions, and answers are often vague corporate speak rather than real explanations. - A new AI engineer role was created with a pay band roughly 40% higher than existing software engineers. In practice, some software engineers are doing the same work for significantly less pay, which has caused frustration and morale issues. - The company once had a strong, people-first culture. That culture has eroded to the point where layoffs have occurred while employees were on maternity leave. - A newly hired VP in engineering focused on AI appears more interested in empire-building and optics with the C-suite than in empowering teams. Accountability is demanded without corresponding agency, and blame is often pushed downward when decisions don’t work out.

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