Great company to work for! - Hacker Success Manager HackerOne Employee Review

5.0
Jul 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Working for HackerOne comes with numerous advantages, starting with a great company culture that is both collaborative and inclusive, emphasizing diversity and teamwork. Employees benefit from supportive leadership and ample opportunities for growth, including excellent promotional opportunities within their current department or even cross-departmentally. Additionally, HackerOne offers exceptional benefits, such as unlimited Paid Time Off (PTO), 100% covered health insurance for employees, and generous family and parental leave policies. Compensation is also generous, reflecting the value placed on employees. The company prioritizes work-life balance by providing flexible work-from-home options and remote work opportunities, encouraging personal well-being and a harmonious integration of work and life.

Cons

There are no major cons necessarily, but while working for HackerOne offers many benefits, there are some challenges to consider. One potential downside is that staying self-motivated when working from home can be difficult. However, once you find your rhythm and hold yourself accountable, it becomes a highly rewarding experience. The key is to establish a productive routine and maintain self-discipline to take full advantage of the work-from-home flexibility.

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HackerOne Response
1y
We appreciate you sharing your fantastic experience with our team. It's wonderful to read that you're thriving in your role and receiving great support from your colleagues and leadership! Hip, hip hooooray! We understand that working remotely can present its own set of challenges, including staying motivated. Your feedback is incredibly valuable to us, and we're committed to ensuring our team feels engaged and motivated, no matter where they are working.

Explore other reviews about HackerOne

5.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

-Very clear interview process and onboarding steps. -Great benefits.

Cons

None that I can think of.

2.0
Jan 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- The coworkers are genuinely amazing: smart, kind, and deeply supportive. Many people truly care about doing the right thing and helping each other succeed. - The mission is meaningful. Supporting the global community of ethical hackers is powerful, and the work has real impact on improving security across the internet.

Cons

- Since the arrival of the new CEO, nearly the entire C-suite has been replaced in under a year. This has created an environment of fear, risk aversion, and excessive CYA behavior. - HackerOne used to value transparency and open dialogue. “An honest question gets an honest answer” was more than a motto—it was lived. Today, people are afraid to ask honest questions, and answers are often vague corporate speak rather than real explanations. - A new AI engineer role was created with a pay band roughly 40% higher than existing software engineers. In practice, some software engineers are doing the same work for significantly less pay, which has caused frustration and morale issues. - The company once had a strong, people-first culture. That culture has eroded to the point where layoffs have occurred while employees were on maternity leave. - A newly hired VP in engineering focused on AI appears more interested in empire-building and optics with the C-suite than in empowering teams. Accountability is demanded without corresponding agency, and blame is often pushed downward when decisions don’t work out.

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