Retail Merchandise Associate - RMA Hallmark Employee Review

1.0
Oct 18, 2017
Recommend
CEO approval
Business Outlook

Pros

There is very little good things about this job, it all sounds good from the start, but it's not as flexible as they say. Local management is horrendous.

Cons

The local management is terrible. Supervisors don't understand the mechanics of the job. They offer very little pay and expect you to bend over backwards. My second supervisor was great, but the last one barely understood how the job really got done. When she worked in your store she would make the displays look awful and encourage RMAs to "pack pockets" which leads to damages and messy displays. I could not follow guidelines that make the display unattractive. I don't believe the corporate management knows what goes on at the local level. This could be such a fun part-time job, but the local management lacks so much understanding of the job it becomes frustrating for an educated person.

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Hallmark Response
8y
We'd like to help understand what is going on with your situation. Please call the HR Service Center at 1-888-545-6200 to express your concerns. We’d like to help.

Explore other reviews about Hallmark

5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company and great people! Very thorough training program.

Cons

It can be hard work! Some stores don't have deliveries where they're suppose to be and you have to go searching. You have an allotted amount time to spend at each store.

4.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Hallmark is competitive with pay.

Cons

Seems to be having more & more reductions in workforce.

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