Great place to work - Support Technician Halo Service Solutions Employee Review

Halo has a very supportive community with excellent training and plenty of opportunities for growth. Love working here!

Priorities can shift quickly, which may feel overwhelming if you prefer a slow or highly structured workflow.

They give you a salary

-Extremly poor work culture. If you enjoy someone looking over your shoulder constantly, people tracking everything you do in the system and no resources to gain any valuable skills this is the place for you. You are basically a IT support technician who answers calls all day and is just another number in their system. Crazy amounts of favoritism- they say training is 6 months but won’t take you off support unless you are besties with the GM. On top of that the GM writes off people being unhappy in the company and trying to voice it as “gossip”. -This is just another company taking advantage of undergrads trying to find employment and making the role and company sound amazing when in reality you are just a support slave. -No benefits unless you take out of your salary. Promises retirement account in contract but never delivers. “Company Lunches” you are expected to be clocked out and pay for your own food a majority of the time; this says a lot about culture and caring for your employees wellbeing. Stay away! A company this big should have much higher standards for their management choices and approach to culture/employee wellbeing.