Not Bad - Unless you had legit concerns... - Support Engineer HealthStream Employee Review

2.0
Mar 20, 2026
Recommend
CEO approval
Business Outlook

Pros

'Some' great people to work with. Working remotely.

Cons

HR is unavailable unless they are letting you go. And forget about W-2s - if you can't log into your paycom, you ain't getting it - and they won't answer your calls or emails.

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HealthStream Response
3mo
Thank you for taking the time to share your feedback. We are glad to hear that you had positive experiences with your colleagues and valued the flexibility of working remotely. We are sorry to hear that your experience after employment did not meet expectations. We strive to provide a supportive and responsive experience for both current and former employees. For clarification, W-2 forms are made available through our HRIS system, which former employees do have access to. In addition to that access, questions related to W2s are managed by our payroll team. That said, we are always willing to help point individuals in the right direction if they are having difficulty accessing their documents. We are committed to continuously improving our processes. We wish you the best in your future endeavors.

Explore other reviews about HealthStream

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic company culture with a strong emphasis on cross-functional collaboration. Leadership is highly supportive, making it an ideal place to learn, develop new skills, and advance your career. The work-life balance is truly excellent, and there is a clear path for internal growth.

Cons

Base salary could be improved.

1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

My team and the connections I've made, their support and strong team effort.

Cons

Had 3 managers in first year. Lack of communication and leadership. Pay is substantially lower than competition. No Work/Life balance - all work! HR was ineffective, and slow to respond to issues and questions. Management only sees dollar signs and are quick to make judgements regarding employee's work, have unreal expectations, show no compassion, and put people in boxes... giving no feeling of belonging. The workforce development platform is outdated and there is a lack of connection with sales and product teams to discuss what client's urgently need. HSTM cannot keep up.

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