Sales that isn't really selling. - Anonymous employee HealthStream Employee Review

2.0
Aug 2, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Well known name in the Acute care space.

Cons

There are a handful of spots as a sales rep you can actually make good money. There is one account owner that plays QB to the 7-10 solution reps who are allowed access to try and upsell their products. Only NEW sales pay you a couple % points, you earn less than 1% commission in renewal revenue. Also, if it's a 3-year deal, 50% of commission is differed for 15 months. The hiring process is overwhelming, making you think this is a big, important, well organized company. It’s anything but. You may be lucky enough to get 1% matched to your 401k if they board votes that way….and you contribute 10%. Keep looking.

Explore other reviews about HealthStream

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic company culture with a strong emphasis on cross-functional collaboration. Leadership is highly supportive, making it an ideal place to learn, develop new skills, and advance your career. The work-life balance is truly excellent, and there is a clear path for internal growth.

Cons

Base salary could be improved.

1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

My team and the connections I've made, their support and strong team effort.

Cons

Had 3 managers in first year. Lack of communication and leadership. Pay is substantially lower than competition. No Work/Life balance - all work! HR was ineffective, and slow to respond to issues and questions. Management only sees dollar signs and are quick to make judgements regarding employee's work, have unreal expectations, show no compassion, and put people in boxes... giving no feeling of belonging. The workforce development platform is outdated and there is a lack of connection with sales and product teams to discuss what client's urgently need. HSTM cannot keep up.

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