Lousy Sales Enviroment - Regional Sales Director HealthStream Employee Review

1.0
Oct 27, 2017
Recommend
CEO approval
Business Outlook

Pros

the employees themselves are fun and smart.

Cons

Sales Comp plan changes every year. Capped commissions. unrealistic quotas. They took away most performance bonuses as well. annual sales meeting is depressing- share rooms at the Marriott by the airport. In general, zero appreciation for the sales team. And yet, they keep hiring sales people. No lead generation... have to cold call every day/all day. No $$ for trade shows, magazine ads, lead generation. Chaotic management, constantly changing. Terrible benefits- ONE week paid for maternity leave, no 401k match... and this is a HEALTHCARE company. Product is old and out of date. We compete with organizations who are constantly updating their products and appreciate and reward their employees. Sales people are required to also be the BILL COLLECTORS for organizations that don't pay. Accounts receivable won't do it. So, if the customer files bankruptcy/go out of business, your commissions are RETRACTED.

Explore other reviews about HealthStream

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic company culture with a strong emphasis on cross-functional collaboration. Leadership is highly supportive, making it an ideal place to learn, develop new skills, and advance your career. The work-life balance is truly excellent, and there is a clear path for internal growth.

Cons

Base salary could be improved.

1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

My team and the connections I've made, their support and strong team effort.

Cons

Had 3 managers in first year. Lack of communication and leadership. Pay is substantially lower than competition. No Work/Life balance - all work! HR was ineffective, and slow to respond to issues and questions. Management only sees dollar signs and are quick to make judgements regarding employee's work, have unreal expectations, show no compassion, and put people in boxes... giving no feeling of belonging. The workforce development platform is outdated and there is a lack of connection with sales and product teams to discuss what client's urgently need. HSTM cannot keep up.

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