Pros
- Genuine focus on improving healthcare - Downtown location is nice (parking pass is a nice perk on the weekends) - Casual dress - Collaborative office culture within each department - Flexible work hours - Bobby Frist is genuinely a nice guy. Very well-intentioned. Just wish he was a better CEO.
Cons
- HealthStream is growing too quickly for its own good. The org structure changes once a quarter, people's desk assignments are changed constantly, sales goals and new products are launched without increasing resources to operations to ensure success. There is very little cohesion between departments. - No clear path for advancement. HealthStream seems content to bring in A-level talent, overwork them for two or three years, and replace them, rather than nurturing the employees they have and creating pathways to long term success. Ironic, for a company that sells talent management solutions. - Strong resistance to expanding resources. Profits have more than tripled in the last few years, but staff has barely increased. Everyone is scrambling to keep their head above water. - Most employees believe this job dictates their life. They're forced to work evenings, weekends, vacations, holidays, even all night, because HealthStream has fostered a workaholic environment where employees are expected to be available whenever the company demands. Nearly every one I know says they would be actively looking for a different job, if they had time, but this job dominates their time to the point that job hunting becomes impossible. - Very much an "old boys club". Gendered pay disparities are frequent. Certain ethnicities are frequently paid less, and given less opportunities for advancement as well. - CEO is recklessly loyal to long term employees, even those who no longer make any contribution to the company and hinder progress. - CEO insulates himself from company issues and has very little insight into how disjointed his company is. - Pay is not at industry standard. Most employees transition out of HealthStream to a 20% pay increase. - Benefits are a joke. - Company has a history of acquiring companies to expand its product suites, but fails to integrate those acquisitions at all. The result is four different companies with four different business operations and four different management structures, all attempting to operate as one unit. It's not sustainable.