Phenomenal People, Great leadership, Work/Life Balance - Senior Account Manager HealthStream Employee Review

5.0
May 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Number one - the people. There is a culture of positivity and we all lift each other up and support one another. The two managers I've had over the last five years have been top notch. Although we have annual goals that require WORK, the expectations are at least reasonable, and we are provided with the tools to get there. If you're good at sales and have a good work ethic, you should thrive. And the commission really adds up.

Cons

There are LOTS of processes in place for all the functions an Account Manager does in a day, but on the flip side, the processes WORK and that keeps us all consistent. The base is on the low side, but I learned fast that those commissions start to pile up and it makes this position competitive from an overall income standpoint as companies I worked for with double the base salary.

avatar
HealthStream Response
2y
Thank you for your review! The work environment at HealthStream is rewarding. We attract and retain a talented, energized workforce. All our HealthStreamers share this energy and commitment to our corporate vision to “improve the quality of healthcare by developing the people who deliver care,” which makes HealthStream an exciting and unique place to work. We are glad you have enjoyed learning alongside your colleagues. Additionally, our leaders guide us toward continued success and improvement. With the help of all team members, our leaders are able to problem-solve and offer effective solutions. As HealthStream continues to grow, our leaders will continue to focus on our corporate vision and develop team members. We are glad your experience with leadership has been a positive one!

Explore other reviews about HealthStream

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic company culture with a strong emphasis on cross-functional collaboration. Leadership is highly supportive, making it an ideal place to learn, develop new skills, and advance your career. The work-life balance is truly excellent, and there is a clear path for internal growth.

Cons

Base salary could be improved.

1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

My team and the connections I've made, their support and strong team effort.

Cons

Had 3 managers in first year. Lack of communication and leadership. Pay is substantially lower than competition. No Work/Life balance - all work! HR was ineffective, and slow to respond to issues and questions. Management only sees dollar signs and are quick to make judgements regarding employee's work, have unreal expectations, show no compassion, and put people in boxes... giving no feeling of belonging. The workforce development platform is outdated and there is a lack of connection with sales and product teams to discuss what client's urgently need. HSTM cannot keep up.

See reviews by: Helpful|Rating|Date|All