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HealthStream

Engaged Employer

HealthStream reviews

Some sales roles are great, some are far from it. Its a gamble. - Account Manager HealthStream Employee Review

3.0
Apr 2, 2025
Account manager
Recommend
CEO approval
Business Outlook

Pros

Market leader in the hospital space. Are not intense about cold calling. A lot of good people work there.

Cons

They screw over some departments with their reduction of budgeted commitment to them, while raising the quota, and then ultimately have to lay people off bc goals weren't close to hit. Shocker. It's the 'we're all trying to find out who did this' meme. If you want to see a little bit of this budget inequity in action: Go look through their linkedin page. You'll see at certain natl conventions they'll have a big booth and lots of reps for products like Shift Wizard, etc. And then look at other natl conventions, and its just a table with 1-2 reps. Its unfathomable the way leadership blames ppl not hitting goals on the work from home policy and are driven by their paranoia that people aren't really trying when the problem is right there in the mirror.

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HealthStream Response
1y
Thank you for your review. We are glad that you recognize HealthStream’s strong reputation in the healthcare industry and the quality of our people. Our Company culture allows us to grow and innovate. We value our team and strive to provide an inclusive work environment. Regarding your concerns, we are constantly working to improve. Our leaders strive to be communicative to all of our stakeholders, while demonstrating effectiveness in delivering meaningful outcomes to our customers—healthcare providers—and all of the communities we serve. We understand the importance of transparency and accountability, and we take concerns like these seriously. If you would like to share more about your experience, we encourage you to reach out to HR@healthstream.com.

Explore other reviews about HealthStream

5.0
Jun 5, 2026
Solution executive
Recommend
CEO approval
Business Outlook

Pros

Fantastic company culture with a strong emphasis on cross-functional collaboration. Leadership is highly supportive, making it an ideal place to learn, develop new skills, and advance your career. The work-life balance is truly excellent, and there is a clear path for internal growth.

Cons

Base salary could be improved.

1.0
Jul 15, 2026
Account executive
Recommend
CEO approval
Business Outlook

Pros

My team and the connections I've made, their support and strong team effort.

Cons

Had 3 managers in first year. Lack of communication and leadership. Pay is substantially lower than competition. No Work/Life balance - all work! HR was ineffective, and slow to respond to issues and questions. Management only sees dollar signs and are quick to make judgements regarding employee's work, have unreal expectations, show no compassion, and put people in boxes... giving no feeling of belonging. The workforce development platform is outdated and there is a lack of connection with sales and product teams to discuss what client's urgently need. HSTM cannot keep up.

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