Q: What are the top reviewed jobs at Humana?

Customer Service Representative (211) , Analyst (85) , Project Manager (85) , Care Manager (83) , Consultant (82) , RN Case Manager (78) , Manager (73) , Pharmacy Technician (72) , Director (71) , Sales Representative (69) , Dms Sales Agent (64) , Registered Nurse (64) , Sales Associate (57) , RN Care Manager (56) , Grievance and Appeals Specialist (53)

Question 1

Is Humana a good company to work for?

Accepted Answer

Humana has an overall rating of 3.6 out of 5, based on over 8,274 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 59% of employees would recommend working at Humana to a friend and 52% have a positive outlook for the business. The best reviews about Humana have been left by employees working as Sales Support Representative, Data and Reporting Professional II and Actuarial Intern.

Question 2

Does Humana pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Humana employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Humana. This rating has decreased by 3% over the last 12 months.

Question 3

How satisfied are employees working at Humana?

Accepted Answer

59% of Humana employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Humana 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

Question 4

What are the top reviewed jobs at Humana?

Accepted Answer

Customer Service Representative (211), Analyst (85), Project Manager (85), Care Manager (83), Consultant (82), RN Case Manager (78), Manager (73), Pharmacy Technician (72), Director (71), Sales Representative (69), Dms Sales Agent (64), Registered Nurse (64), Sales Associate (57), RN Care Manager (56), Grievance and Appeals Specialist (53)

Question 5

What are the pros of working at Humana according to real employee reviews?

Accepted Answer

"Benefits are great and competitive" ((in 842 reviews)); "It can be a tedious job with tons of time on the road but the pay is good." ((in 559 reviews)); "The ability to work from home is a great plus" ((in 475 reviews)); "Good work life balance which is great" ((in 300 reviews)); "The flexibility and people are great!" ((in 270 reviews))

Question 6

What are the cons of working at Humana according to real employee reviews?

Accepted Answer

"Disorganized and poor leadership" ((in 152 reviews)); "HR or hiring managers don't provide feedback after a rejection" ((in 140 reviews)); "Frequent layoffs and changes in regards to productivity aspects." ((in 124 reviews)); "call) with 20 hours weekly yet we get NO HOURS & NO TRAINING!! Why did they hire us exactly??" ((in 112 reviews)); "Middle management is self absorbed and upper management is blind to this fact." ((in 99 reviews))

Question 7

What are employees saying about Humana layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Humana layoffs and their outlook for job security at Humana in 2026.

Question 8

What are the top reviewed Humana locations?

Accepted Answer

Louisville, Tampa, Cincinnati, Green Bay, Phoenix, Miami, Miramar, Atlanta, San Antonio, Saint Petersburg, Irving, Chicago, Dallas, New York, Glendale, Houston, Tempe, San Juan, Jacksonville, Orlando, Springdale, Boston, De Pere, Milwaukee, Charlotte, Knoxville, Middleton, San Diego, New Orleans, Madison

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Inclusive culture with great benefits and supportive leadership - Customer Success Agent Humana Employee Review

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