Pros
Good people and most associates are really mission driven to genuinely care about improving members health and well being. Excellent work life balance. Smart driven people at top of organization but sometimes they are clueless as to the barriers faced by folks at lower levels of the company. The work life balance results in a relatively low turnover and many "lifers" throughout the company. Company wide bonuses for all associates recently added. Good overall benefits.
Cons
Highly matrixed org where it is hard to make big decisions without getting sign off from multiple people. Lots of under performers can "hide" without being held accountable for a long time. Associate development is not really a part of the culture unless your leader takes it upon themselves to groom/develop you. Hard for women and minorities to advance to upper level roles. Most leaders are cut from same cloth: white, male, accounting/finance/contracting background. Diversity of background, education, age and thought is not a priority. Younger workers (millenials, Zenials) will have a hard time fitting in the highly structured, uptight, risk averse culture