Non-caring - Micromanagement - Data Entry Humana Employee Review

2.0
Apr 22, 2014
Recommend
CEO approval
Business Outlook

Pros

Not a very good place to work if you have a family. They expect you to follow their rules no matter how illegal they are, especially the work hours. Mandatory overtime work hours no excuses, I've seen them offer gift certificates to employee to have them work their regular 8 hours and the 2 hours overtime, go home and come back to work till 12 midnight (Order Entry Dept Cinti, OH Springdale). Management is very unprofessional, how they speak to you, their demeanor. Watch those breaks 15 mins and lunch 30 mins and you've been sitting at a computer for 3 to 4 hours!

Cons

The insurance that's offered to employees is the worst I've seen for a healthcare insurance company. This company is money driven and that's their bottom line. I worked in OE-Data entry the lowest job you could have their, but the most important one when you think frontline we're the first to see the scripts come through, yet we have no support. We're pushing through hundreds of prescription orders HOURLY, but the expectations do not match what you have to deal with performing this job. The computer system is horrible and the OE personnel is expected to meet or exceed unreachable goals.

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CEO approval
Business Outlook

Pros

Awesome company with best industry standards

Cons

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3.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible shift schedule if you can maintain changing standards that have to be met to qualify; work at home remote and no phone calls for the screening RPhs

Cons

This applies to all 4 pharmacy sites in Arizona, Texas, Ohio, and Florida: standards change constantly for what is accepted rate for production and missing errors (from MD office, tech entry, etc). Everything is about rate, rate, rate, yet you get majorly dinged for quality. Which of course we all want 100% perfect Rxs and no errors, but the rate continues to climb as RPhs practically just click the mouse to move an rx, taking safety shortcuts which are risky, and playing fast and loose with professional judgment allowances. These were not as allowed prior to Amazon, but once you have a company like that competing with you, patients expect everything in 24 hours and we're left to hang if we don't go faster and faster and stop worrying about what the MD actually wanted for example. You are penalized for questioning anything you think is wrong. Certain RPhs get picked to judge if your reasoning for clarifying is sound or not. Doctor leaves out directions frequency, just make it up, that's fine. No, that's prescribing and that's illegal. The Boards of Pharmacy and Medicine might want to look into this. I know one state did about 5 years ago due to an anonymous tip from a colleague.

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