I would not wish this upon my worst enemy. - Pharmacy Technician Humana Employee Review

2.0
Sep 7, 2014
Recommend
CEO approval
Business Outlook

Pros

Pharmacy technicians, in general, are willing to work together for a common goal. There are some supervisors that genuinely care about their employees and their growth. Good 401K match and HSA match.

Cons

There is high turnover here. I had three different bosses in three months at one point. They do not understand if you have a scheduling issue ever. They claim to have work/life balance--they do not. Be prepared to spend all of your time at work come "busy season." They will give you no notice, and tell you that you have to come in 2 hours early the next day or work 2 hours late. Miss work 3 times in 90 days, you will be fired. Many of the upper management do not listen to a word you say, and the few that do often steal your ideas for improving efficiency and use them as their own. HR is a joke. I once told a manager that I was considering going to HR about an issue, and they told me, "Go ahead and talk to HR. They say something different every time." For a benefits company, they have terrible insurance benefits. It will cost you 1/3 of your pay (if you have a family) for a plan with a $2,400 deductible and after that you will still have to pay 10% of all costs until you reach $6,400.

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5.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome company with best industry standards

Cons

Nothing I could notice , very good company

3.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible shift schedule if you can maintain changing standards that have to be met to qualify; work at home remote and no phone calls for the screening RPhs

Cons

This applies to all 4 pharmacy sites in Arizona, Texas, Ohio, and Florida: standards change constantly for what is accepted rate for production and missing errors (from MD office, tech entry, etc). Everything is about rate, rate, rate, yet you get majorly dinged for quality. Which of course we all want 100% perfect Rxs and no errors, but the rate continues to climb as RPhs practically just click the mouse to move an rx, taking safety shortcuts which are risky, and playing fast and loose with professional judgment allowances. These were not as allowed prior to Amazon, but once you have a company like that competing with you, patients expect everything in 24 hours and we're left to hang if we don't go faster and faster and stop worrying about what the MD actually wanted for example. You are penalized for questioning anything you think is wrong. Certain RPhs get picked to judge if your reasoning for clarifying is sound or not. Doctor leaves out directions frequency, just make it up, that's fine. No, that's prescribing and that's illegal. The Boards of Pharmacy and Medicine might want to look into this. I know one state did about 5 years ago due to an anonymous tip from a colleague.

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