customer service - Customer Care Specialist Humana Employee Review

3.0
Nov 17, 2014
Recommend
CEO approval
Business Outlook

Pros

3 month long training, pay is pretty good for a call center roll, you can accrue pto every 2 weeks

Cons

its a call center environment, so the stresses of working with upset customers can be draining

Explore other reviews about Humana

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

The company is great love Humana definitely can retire here

Cons

No cons on my hand

3.0
Jul 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

✅Diversity ✅Overtime ✅PTO ✅Benefits Leadership was ok

Cons

DONT KEEP YOUR EGGS IN ONE BASKET. WORK IN TOY DEPARTMENT FOR ONE YEAR THEN MOVE AROUND WITHIN COMPANY THEY WILL LET YOU GO DURING BUDGET CUTS, OFFER YOU A SMALL SEVERANCE AND NOT THINK TWICE ABOUT ANYTHING. AFTER 4 YEARS THEY LET ME GO AND COULDNT TELL ME WHY. LOW PAY. HIGH STRESS. HIGH TURNOVER RATE

See reviews by: Helpful|Rating|Date|All