Overworked and underpaid - Claims Department Humana Employee Review

2.0
May 10, 2022
Recommend
CEO approval
Business Outlook

Pros

Flexibility and 401k. If you value words over actions, this is the company for you!

Cons

Workload has increased significantly yet pay has stayed the same causing many employees to take on 2nd jobs. Fast food jobs make almost the same since inflation, high stress, annual raises are minuscule and you get it whenever they get around to it. Highly UNORGANIZED. CEO sends weekly emails talking about his family and addressing social issues to create a "family" dynamic within the company, yet has conveniently overlooked inflation.

Explore other reviews about Humana

3.0
Jul 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay is well compared to what's out there and I've run into some middle managers that are really smart and know the work.

Cons

The company struggles to put the right talent at the decision-making table. That has led to the company moving fast but with no clear direction. Great potential if they'd focus on who knows the industry versus who appears to be producing outcomes.

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