Doesn't Put Human In Humana - Dms Sales Agent Humana Employee Review

2.0
Jan 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Hourly pay is decent for entry level.

Cons

During training you will do a ton of self studying which most of us aren't new to Medicare so it was just busy work. Shortly after you will have a mock call just to say you completed it successfully, and that is not the case. Poorly trained on the phone and was critized for not know how to navigate the calls. My manager was belittling and harsh. Humana sucked all of the fun out of selling Medicare.

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3.0
Jul 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay is well compared to what's out there and I've run into some middle managers that are really smart and know the work.

Cons

The company struggles to put the right talent at the decision-making table. That has led to the company moving fast but with no clear direction. Great potential if they'd focus on who knows the industry versus who appears to be producing outcomes.

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