You have to like what you do - Dms Sales Agent Humana Employee Review

3.0
Jan 13, 2023
Recommend
CEO approval
Business Outlook

Pros

Pay, benefits, management is good

Cons

Hours, mandatory overtime, different call types. Calls can be difficult, most calls that was transferred were customer service issues, which affected conversion rates. Job didn't seem secure.

Explore other reviews about Humana

3.0
Jul 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay is well compared to what's out there and I've run into some middle managers that are really smart and know the work.

Cons

The company struggles to put the right talent at the decision-making table. That has led to the company moving fast but with no clear direction. Great potential if they'd focus on who knows the industry versus who appears to be producing outcomes.

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